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Procedures & Regulations

1. Shipping the body of a Syrian citizen who dies abroad

Under the Decree No. 5266/11/4 issued on 12/09/2002, a body is shipped from abroad to Syria for free if the following conditions are met
a.The death occurred due to natural causes or an attack not related to any terrorist activities. 
b. The presentation of a document at the embassy identifying that he/she is a Syrian citizen. 
c. The companions of the body book and reserve their tickets exclusively on SyrianAir and on their own expenses. 
d. This decree comes into action as of 04/09/2002.

Shipping of a body requires a death certificate, cause of death, a medical certificate signed by two doctors from the Ministry of Health.

2. Forbidden items

a - Decree No. 16/7/19/4 issued on 26/06/2001, forbids the shipping of any weapons, ammunition or dangerous items to Saudi Arabia without prior permission. 
b - Decree No. 3486/19/4 issued on 10/10/1999, forbids the shipping of any livestock to Saudi Arabia 
c - Transit shipments:
Weapons – Ammunitions – Explosives approved by the Ministry of Interior during its period of validity. 
d - Shipments to Beirut – Kuwait – Jordan – Saudi Arabia are only permitted via Damascus through the air but not on land. 
e - Shipments of Israeli origin or those heading to Israel even if it were only “Transiting”. 
f - Livestock: require a medical certificate beforehand and an examination upon arrival. 
j - Plants and related products: require a medical certificate beforehand. 
h - Medical Supplies (Opium, “Khashnamash”, Morphine, Cocaine): requires an import license from the Ministry of Health. 
Chemical and Pharmaceutical products require an import license if the value exceeds 250 Syrian Pounds.

3. Procedures concerning submitting items for shipment with SyrianAir

a - Good an appropriate packaging 
b - Approval from customs after inspecting the shipment, for which the approval is issued prior to the issuance of the shipping policy. 
c - Livestock requires a medical license in addition to an appropriate strong cage with enough food and water if its export is permitted to the required destination. 
d - Normal cargo and personal luggage: these require good appropriate packaging + a customs inspection note – invoice for new items, customs. 
e - declaration if required.

 

4. Cargo Rights

a - Request for the issuance of a shipping document (policy). 
b - Changing the name of the recipient before receiving the shipment. 
c - Changing the payment method before receiving the shipment. 
d - Placing insurance on the shipment using a third party insurance company. 
e - Changing the description of the contents in the shipping document (policy) in such a way that does not contradict with the customs 
f - inspection. 
g - Changing the arrival destination after sorting the financial differences and amending all the copies of the shipping document (policy). 
h - Being informed of the arrival date at the country of destination. 
i - The provision of all identifying shipping documents and their retrieval from the country of destination on the customer’s expense. 
j- Modifying the permitted values is not allowed.

SyrianAir has a fleet of Illusion 76 aircraft that are available for lease. If you are interested in renting any of those aircraft, please contact the Head of the Cargo Office on Tel: 44671051, Fax: 44671053.
For the issuance of policies, please contact the Head of the Cargo Sales Office on Tel: 169 ext. 3389.

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